Privacy Policy

This policy explains how SO'M Tiling & Plumbing Services collects and uses personal information when you contact me or use this website.

Information I collect

SO'M Tiling & Plumbing Services may collect your name, telephone number, email address, address, project details, and any other information you choose to provide through the contact form, by phone, or by email.

How I use your information

SO'M Tiling & Plumbing Services uses your information to reply to enquiries, discuss your project and provide quotations, arrange and carry out work, communicate with you, send invoices, manage payments, and keep appropriate business records. SO'M Tiling & Plumbing Services does not use Google Analytics or other visitor-tracking tools. The website may use cookies needed for it to work properly.

Sharing your information

SO'M Tiling & Plumbing Services does not sell or rent your personal information. SO'M Tiling & Plumbing Services will only share your contact details with a subcontractor or supplier when this is needed for your job and you have agreed to it first. SO'M Tiling & Plumbing Services may also share information where the law requires me to do so.

How long I keep your information

SO'M Tiling & Plumbing Services keeps personal information only for as long as it is needed, including any period required for tax, accounting, insurance, or legal reasons. When it is no longer needed, SO'M Tiling & Plumbing Services will securely delete it or dispose of it.

Keeping your information safe

SO'M Tiling & Plumbing Services takes reasonable steps to protect your information from loss, misuse, unauthorised access, or disclosure. No method of sending or storing information is completely secure.

Your rights

Under UK data protection law, you may have the right to ask for a copy of your personal information, correct inaccurate information, request deletion, or object to certain uses of your information. These rights are subject to legal exceptions.

Complaints

Please contact me first if you have a concern about how I use your information. You can also contact the Information Commissioner's Office (ICO) through its website at ico.org.uk.

Changes to this policy

I may update this policy from time to time. The latest version will always be shown on this page.

Contact

Data controller: Scott O'Malley, trading as SO'M Tiling & Plumbing Services
Business location: England, UK
Email: s.omalley8@outlook.co.uk
Telephone: 079 149 347897

To make a privacy request, contact SO'M Tiling & Plumbing Services using the email address or telephone number above.